Shipping Policy for ECO ESSENTIALS
At ECO ESSENTIALS, we are committed to delivering your orders quickly, safely, and affordably. Please read our shipping policy to understand how we process and ship your orders worldwide.
1. Shipping Locations
1.1. We offer worldwide shipping to most countries.
1.2. Some regions may be excluded due to carrier limitations or legal restrictions.
2. Processing Time
2.1. Orders are processed within [insert timeframe, e.g., 1-3 business days] after payment confirmation.
2.2. Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods and Delivery Times
3.1. Standard Shipping: Estimated delivery within 7-15 business days depending on your location.
3.2. Express Shipping: Estimated delivery within 3-7 business days Additional charges apply.
3.3. Delivery times may vary due to customs delays, local postal services, or other unforeseen circumstances.
4. Shipping Costs
4.1. Shipping fees are calculated at checkout based on the destination, weight, and size of the package.
4.2. Free shipping may be offered for orders over a specified amount. Check our website for current promotions.
5. Customs and Import Duties
5.1. International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.
5.2. These charges are the responsibility of the customer. Please check your local customs policies before placing an order.
6. Order Tracking
6.1. Once your order is shipped, you will receive a tracking number via email to monitor your package's status.
6.2. Tracking updates may take up to 48 hours to reflect in the system.
7. Lost or Delayed Shipments
7.1. If your order is delayed or lost, please contact us.
7.2. We will assist in filing a claim with the carrier and work to resolve the issue promptly.
8. Incorrect Address
8.1. Please ensure your shipping address is accurate during checkout.
8.2. We are not responsible for packages lost or delayed due to incorrect addresses provided by the customer.
9. Damaged or Missing Items
9.1. If your package arrives damaged or items are missing, please contact us within 2 days of delivery.
9.2. Provide photos of the damaged packaging and items to assist in resolving the issue.
10. Changes to Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Updates will be posted on this page with an updated "Last Updated" date.
